Shipping policy

Last updated: 24 June 2026

This Shipping and Delivery Policy explains how you will receive the book Magic in my Marks (the "Book") when you order from Jacqueline Dean trading as Magic in my Marks through magicinmymarks.co.za. It forms part of our Terms and Conditions and should be read together with our Refund and Cancellation Policy.

1. Pre-order and dispatch timing

The Book is currently sold on a pre-order basis ahead of its launch, and orders are fulfilled from the launch date. The launch and collection events are scheduled for Cape Town (Kelvin Grove) on 3 September 2026 and Johannesburg (Chartwell) on 5 September 2026. In line with section 46 of the Electronic Communications and Transactions Act 25 of 2002, we will execute your order within 30 days, unless we have agreed a longer period with you (as applies to pre-orders fulfilled from the launch date).

2. Collection at a launch event (free)

You may choose to collect your pre-ordered Book, free of charge, at the launch event you select during checkout. We will confirm the venue, date and collection time by email. Please bring your order confirmation, and note that proof of identity may be requested.

3. Delivery within South Africa

If you choose delivery, we send Books by courier to the address you provide. Delivery charges are calculated and shown at checkout before you pay, based on your destination. Estimated delivery timeframes are provided as a guide and begin from dispatch, which, for pre-orders, is from the launch date. We will provide tracking details where available.

4. Delivery address and risk

Please make sure your delivery address is complete and correct. We are not responsible for delays or failed deliveries caused by an incorrect or incomplete address. Risk in the Book passes to you on collection, or on delivery to the address you provided.

5. Areas we deliver to

We deliver throughout South Africa. If you are outside South Africa and would like to order, please email us at magicinmymarks@gmail.com before ordering so that we can confirm whether delivery is possible and at what cost.

6. Failed or returned deliveries

If a delivery is returned to us because it could not be delivered (for example, no one was available or the address was incorrect), we will contact you to arrange redelivery. An additional delivery charge may apply.

7. Contact us

For any question about delivery or collection, email magicinmymarks@gmail.com and include your order number.